Shipping & Returns
Last Updated: [July 29, 2026]
This page covers shipping, returns, and exchanges for orders placed through the AB8 merchandise store on anthonyebelljr.com. If you purchased Missouri State-licensed gear through our NIL Store partner storefront, please refer to NIL Store’s shipping and return policies instead, as those orders are fulfilled and managed separately.
Shipping
How are orders fulfilled?
AB8 merchandise is made to order through a third-party print-on-demand partner. Because each item is produced specifically for your order, please allow processing time before your package ships.
How long does shipping take?
- Processing time: Most orders are produced and ready to ship within 2-7 business days.
- Transit time: Once shipped, standard domestic delivery typically takes an additional 3-7 business days, depending on your location and the carrier.
- Total delivery time is an estimate, not a guarantee, and may be affected by high order volume, holidays, weather, or carrier delays.
Which carriers do you use?
Orders are shipped via USPS, UPS, or another reliable carrier, selected automatically based on your destination and package size.
Will I get a tracking number?
Yes. Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package’s progress.
Do you ship internationally?
At this time, AB8 only ships within the United States. If international shipping becomes available in the future, this page will be updated accordingly.
How is shipping cost calculated?
Shipping costs are calculated at checkout based on your order size and delivery destination.
What if my order shows as delivered but I never received it?
Please check with household members, neighbors, and your local post office first, as carriers occasionally mark packages delivered slightly before or after physical delivery. If you still can’t locate your package after 2-3 business days, reach out through our contact page and we’ll help you look into it.
What if my package is lost or returned to sender?
- Lost in transit: If tracking shows no movement for an extended period past the estimated delivery date, contact us through our contact page. We’ll work with our fulfillment partner and the carrier to locate your package or arrange a replacement or refund.
- Returned to sender: If a package is undeliverable due to an incorrect or incomplete address and is returned to our facility, we’ll reach out to confirm your correct address. Reshipping may involve an additional shipping charge, which we’ll discuss with you before resending.
To help avoid delivery issues, please double-check your shipping address at checkout before placing your order.
Returns & Exchanges
What’s your return policy?
Because AB8 merchandise is made to order, we’re only able to offer refunds, replacements, or exchanges in the following situations:
- The item arrived damaged or defective
- You received the wrong item, size, or design
- The order was confirmed lost in transit
We are not able to offer refunds or exchanges for buyer’s remorse, incorrect size selection at checkout, or simply changing your mind, since each item is produced specifically for your order.
How do I report a damaged, defective, or incorrect item?
Please reach out through our contact page within 30 days of delivery and include:
- Your order number
- A description of the issue
- Clear photos of the item (and packaging, if damaged)
Once reviewed, we’ll arrange a free replacement or a refund, depending on the situation.
What items are excluded from returns or exchanges?
Final sale items, limited or pre-order releases, and any item explicitly marked as non-returnable on its product page are not eligible for return or exchange unless the item arrived damaged, defective, or incorrect.
How long do refunds take?
Approved refunds are issued to your original payment method. Please allow your bank or card issuer some time to post the refund once it’s processed on our end.
Who do I contact about my order?
For order or shipping questions, reach out through our contact page and we’ll get back to you as soon as we can.
This policy applies to purchases made directly through the AB8 store on anthonyebelljr.com. It does not apply to purchases made through third-party retailers or partner storefronts, including NIL Store, which maintain their own independent shipping and return policies.